People talk naturally, even to companies. AgentBot’s natural language understanding engine allows it to interpret conversational language and it learns from every interaction.
AgentBot is an Artificial Intelligence solution that integrates human empathy and human-like dialogues in customer service communication.
When someone starts a conversation with your chatbot, you don’t want it to be a dead end. With conversational flows, you’ll be able to associate nodes in order to set up the process the user will follow until they get the information they’re looking for. Build a decision tree, see it in a simple diagram and make the changes you want in just a few clicks.
What channels do your customers prefer? Provide the same experience across any text or voice channel. AgentBot’s middleware interacts with each application and adapts the answers to build coherent, evolving conversations.
Learn from your customers, train your virtual assistant without any linguistic or technical skills, and solve their requests in real time.