Phase 1: information

Your customers get all the answers and guidance they need - 24/7, instantly and in any language. You automate thousands of interactions every day.

Phase 2: transaction

You connect the virtual agent to your systems and let it perform personalized, core business functions directly in chat on behalf of logged-in customers.

Phase 3: transformation

Direct messaging has become the favourite channel of your customers. The virtual agent analyses, advises, sells and up-sells based on customer data.